College Announcement

Attention! Tobacco Hazards Prevention Act has been Amended in Taiwan — All Smoking Areas on University Premises Terminated, Smoking Totally Banned on Campus

Following the announcement of the Tobacco Hazards Prevention Act amendments on February 15, 2023, effective immediately, all the smoking areas on the premises have been removed; smoking is now completely banned on campus. We kindly request the cooperation of all faculty, students, and staff to comply with the smoking ban.

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News Report

【College of Management】 New Faculty Interview - Department of Business Administration Associate Professor Feng-chang Huang

Daring to try to join NSYSU was the right choice
Professor Feng-chang Huang describes his academic career and experiences as unique, mainly because he is a person who likes to experiment and explore the world in different ways. Shortly after receiving his PhD in Taiwan, Professor Huang was very grateful for the generosity of Taiwan’s National Science Council, which awarded him a full scholarship to conduct post-doctoral research at Warwick Business School in the UK. After completing a full year of post-doctoral research in the UK in 2012, he went on to submit his resume around the world. With the generous recommendation of his doctoral advisor and many senior academics from home and abroad, Professor Huang was successfully recruited to teach at the University of Technology Sydney (UTS) in Australia, where he spent nine years. The professor shared what he saw as the differences between Australian campuses and the Taiwanese campuses and explained that the education model of different societies has a great impact on students.

Professor Huang, who had never lived in southern Taiwan, chose to join the faculty of National Sun Yat-sen University for several reasons. First, he cited the success of the university’s internationalization, which allows professors who return to Taiwan from foreign academic systems to teach to make a smooth transition. The second reason is that, when interviewing with NSYSU’s Department of Business Administration, he felt the friendly and warm atmosphere of the department, the healthy and harmonious working environment, and the cordial relationship between colleagues, which he cherishes. Professor Huang said with a smile: “I trust my instincts – joining NSYSU’s College of Management is the right choice.”

Sharing teaching experiences abroad to promote exchange and diversification
During Professor Feng-chang Huang’s teaching experience in Australia, he found that the biggest difference between foreign students and Taiwanese students is autonomy. In his nine years of teaching at Sydney University of Technology, he never encountered students sleeping or eating in class. In terms of learning attitudes, foreign students are never afraid or shy to ask questions or express their ideas, and they have a confident attitude, which is rooted in the way they are taught from an early age. Using the example of his own children’s experience in kindergarten and elementary school, the professor observed that children are encouraged and trained to express themselves from the elementary school level, thus allowing them to develop strong communication skills.

From Professor Huang’s point of view, the experience of teaching abroad and then coming back to see the teaching model in Taiwan gives him a different perspective and allows him to understand the strengths and weaknesses of the educational systems in both societies. This has also allowed him to communicate with his students in a more diversified way.

Professional integration of interdisciplinary knowledge to create innovative courses
Professor Huang’s research areas include computational optimization, data science, information management science, intelligent transportation and logistics, and production operation scheduling. His academic background covers management, engineering, and mathematics, and he is able to integrate interdisciplinary knowledge into the curriculum so that students can absorb a wider range of new knowledge.

Professor Huang’s courses “Information Management Systems” and “Production Operations Management” are required for business management students. Professor Huang mentioned that a new course will be offered next semester, “Measurement Management Optimization Methods,” which is relatively rare in the business administration departments. He believes that operational research and optimization methods are key tools for research related to measurement management. If students’ future research direction is related to management science and measurement management and needs to be presented in a quantitative way, then this new course will be very helpful in their learning path.

Follow your heart to teach and make your own way
In the process of learning about Professor Huang’s research expertise and academic experience, we found that he had actually aspired to pursue university academic work from his second year in college. While working as a research assistant at Academia Sinica, he chose to pursue his PhD in Taiwan, taking into account his family’s situation. Through hard work, he received a fellowship from Taiwan’s National Science Council to go abroad for additional training, and then further taught abroad for many years, fulfilling his initial dream.

In particular, Professor Huang’s academic career stage is different from most of the returnee scholars, who usually return to Taiwan to teach after completing their master’s and doctoral degrees abroad, while Professor Huang’s experience is the opposite. Therefore, he encouraged domestic PhD students not to undervalue themselves, but to make efforts to explore their own advantages and strengthen their international competitiveness. He uses himself as an example to encourage students that studying a PhD in Taiwan is not without value and asked them to think about how to take advantage of their value to make their own way.

(Written by special correspondent Chuan-yun Wang, Institute of Management and Communication / Edited by the College of Management)

Interview Video: http://www.youtube.com/embed/LfunIxazpKE

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【College of Management】 New Faculty Interview - Department of Finance Assistant Professor Lin-chih Wu

Accounting is an everyday life
Courses combined with real-life examples

When faced with many types of business management courses, many students think of accounting as the most difficult. However, Professor Wu believes that accounting is a fundamental knowledge in the field of management, and that it is needed in all industries. She explained that accounting is deeply rooted in our daily lives - the simplest daily bookkeeping is a form of accounting. She encourages students not to be afraid of accounting, but to understand the logical applications of accounting in our lives.

Professor Wu also uses simple living expenses as examples in her courses, so that students can easily understand the logic of accounting and develop their critical thinking skills. At the same time, she also incorporates news cases into the course materials and recommends students to read the news more often and include current events in their own database, which will surely help them in the future.

Enjoying exploring new things, trying to learn across disciplines and in many ways

We originally thought Professor Lin-chih Wu’s main research interests were in accounting-related fields, but in fact, she has studied very different fields at different stages of her education, including risk management in college, accounting in her master’s degree, and supply chain and big data in her doctoral program. From listening to her experience, we can tell that she is a scholar who is very willing to explore new knowledge, not only in academic research, but also in her personal interests, such as exploring fine cuisine, enjoying foreign travel, and seeking the truth about things she does not understand. Perhaps it is because of these personal traits that she has is brave enough to explore new areas to have more ideas about her academic pursuits and future prospects.

Professor Lin-chih Wu’s current research focuses on integrating supply chain and accounting. She looks forward to integrating her interdisciplinary studies with her research in the future, and she currently has the idea of adding big data analysis to her accounting-related courses. She believes that accounting will be influenced by technology, but that this is a long-term transition that needs to be advanced by experts in the field.

Missing Taiwan and returning home, still passionate about education

After completing her PhD, Professor Lin-chih Wu taught at the University of Reading Malaysia for three and a half years. During this time, she was unable to return to home due to the epidemic, which further strengthened her desire to return to Taiwan. Since coming back, she continues to devote herself to the development of Taiwan’s academic community.

The professor also shared her discoveries while teaching in a foreign country, citing the difference between Malaysian students and Taiwanese students. In addition to the fact that Malaysian students are more active in expressing themselves compared to Taiwanese students, they also further explore the content taught by the teacher. However, since returning to Taiwan, she has gradually noticed that Taiwanese students are more and more courageous in expressing themselves in class.

Encouraging students to explore themselves abroad during their studies and gain international Perspective
Professor Wu encourages students to take advantage of their four years of college to explore themselves and learn by experiencing exchanges, internships, and business competitions. Having experienced exchanges and internships herself during her college years, she felt that having the opportunity to try new things during her four years in college was a way to grow and learn what path was right for her. She also encouraged students to go out and see the world while they are still young and have time to get out of their comfort zone and learn about their true selves.

Professor Wu also shared interesting stories about her travels, such as her experiences trying local delicacies in foreign countries and her own special travel itinerary, which were very exciting and wonderful. In the interview, we could understand the professor’s personality from her teaching style, research interests, self-pursuits and conversation. “Knowing how to explore and knowing how to pursue” – this is exactly the impression Professor Lin-chih Wu gave during the interview.

(Written by special correspondent Chuan-yun Wang, Institute of Management and Communication / Edited by the College of Management)

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【College of Management】New Faculty Interview - Department of Business Administration Assistant Professor Tsung-Lin Tsai

Practical experience in the industry and extensive teaching experience

Professor Tsai worked as a corporate finance assistant at Yuanta Bank for two years, focusing on providing financial services to corporate clients and performing industry analysis to measure credit risk. However, he got tired of the daily work in the banking industry, and decided teaching would be his new pursuit in life. He went to the University of Cambridge in England to pursue his PhD and then returned to Taiwan to teach. He has taught at National Yunlin University of Science and Technology and National Chung Cheng University and now teaches at National Sun Yat-sen University, where he has incorporated his experiences into course materials and designed a unique curriculum for his students.

Letting Students Embrace the English Language, Building the Hard Power of the Future

Professor Tsung-Lin Tsai believes that English is a necessary skill for management students. He says, “Currently, Taiwan’s industrial development is dominated by high-tech industries, and the trend of globalization has led many companies to extend their operations overseas. Therefore, with solid professional skills and good English skills, students can develop their unique competitiveness and provide the most support to companies. This will be the basis for their career development.”

In addition, Professor Tsai also expects students to learn through English language courses at National Sun Yat-sen University, because learning a language is a gradual process. He understands that it is difficult to learn management courses through English at first, so he uses simple examples to get the students started, and then gradually adjusts the difficulty of the class so that students can get used to the course, learn more about the profession, and improve their English skills at the same time. Professor Tsai also mentioned that since all-English classes at NSYSU have just been introduced, it will take some time for professors and students to adapt to the process. With the gradual increase in the percentage of classes taught in English, it is believed that the all-English orientation can be gradually adjusted to be more comprehensive.

Integrating career aspirations with research interests and encouraging students to apply their learning through internships

Professor Tsai shared that his research interests from his studies to his career were all in strategic management. His clients in the workplace were technology-oriented, and he still loves the field of technology and strategic management and has continued to develop his interest in the field since then.

Professor Tsai believes that the future career development of strategic management will focus on industry analysis or company operation analysis, using a wide range of perspectives to see how companies formulate strategies. He also applies his past practical experience to his courses to let students understand the real extent of strategic management in the real industry. On the other hand, Professor Tsai also mentioned that he chose to return to school after two years in the workplace so that he could understand the true suitability of knowledge in books and practice. He encourages students to practice and apply what they have learned in books to their work. When they actually apply what they have learned, they will have a new understanding of the field.

Returning to school and cherishing being a student, going abroad for exchange to enhance his international perspective

Professor Tsai recalls how he was surprised by the courageous and positive attitude of his classmates when he was studying in England. Even if a question was already answered in the textbook, when a student asked again because they wanted to know more about it, no one would question the student’s thinking. This was an eye-opener for Professor Tsai, who had already worked in the workplace, and it made him appreciate the opportunity to return to school even more.

Professor Tsai encourages students to go abroad for exchange during the school year, not only to get to know the learning styles of students from different countries and improve their language skills, but also to expand their international perspective. During the exchange, students can bring what they have learned in Taiwan to the international arena and then also bring what they have learned abroad back to Taiwan.

(Written by special correspondent Chuan-yun Wang, Institute of Management and Communication / Edited by the College of Management)

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【EMBA】Singing and dancing, and alumni friendship NSYSU North Region EMBA Alumni Association Christmas Dinner Event

The 8th National Sun Yat-sen University Northern Region EMBA Alumni Association (hereinafter referred to as the 8th North E) held its Second General Meeting and Christmas Dinner on December 24 at the G House International Ballroom (鉅星匯國際宴會廳). After the National Anthem was sung, the meeting was opened with current president Chun-wen Wang’s Association report and with encouragement and hopes from the honorable former president. They encouraged the 8th North E Alumni Association service team to develop their core values and move towards public welfare, service and excellence.

Unlike previous years’ intellectual Thanksgiving dinners, this year’s Christmas event was kicked off by singing and dancing to the Spice Girls. The Vice President of 8th North E, Pai-lin Lin entered the stage as a moose and a wild Christmas “disturber,” successfully warming up the Christmas atmosphere. EMBA CEO Hao-chieh Lin, Chief of Alumni Service Center Jack Shih-chieh Hsu, President of the Alumni Association of National Sun Yat-sen University Chiung-hui Huang, honorable former presidents, honored guests and Alumni Association members all joined together to celebrate Christmas Eve.

In addition to the professional host’s singing performance and dance group performance, the most eye-catching part of the event was the balloons. A physically challenged street performer was invited to make and distribute balloons in the shape of cute cartoon characters. Baked goods were purchased from the Abrazo (愛不囉唆) Down Syndrome Shelter and the Hsiang Yuan Memorial Institute for the Physically and Mentally Challenged. These baked goods were given to meeting members as check-in gifts and souvenirs, embracing and supporting disadvantaged groups in a practical way and demonstrating the 8th North E’s public welfare actions.

The event organizers prepared a large three-tiered cake to celebrate the birthdays of the nearest three months. The highlight of the event was the lucky draw. Thanks to the generous sponsorship of the honorable former presidents and alumni, there were plenty of prizes for all the participants. In addition, it is worth mentioning that Mr. Ouyang, an outsourced professional photographer, directed the event in an orderly manner, using various props to create a happy atmosphere and help everyone create priceless images and memories. The event strengthened the function of the North E Alumni Association as a platform to connect more than 10 graduating alumni groups and two classes of current students.

Looking forward to 2023, President Chun-wen Wang said that a series of activities has already been planned to unite the alumni through various activities to learn together, corporate visits and public welfare activities. He believes that the spirit of “North E Alumni Association: you come to be a partner" will be even more effective, and that together they can create an environment in which people’s love and dreams are easily cultivated and in which young people can become successful.

(Written by National Sun Yat-sen University Northern Region EMBA Alumni Association / Edited by College of Management)

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【College of Management】2022 College of Management Doctoral Reception Interdisciplinary Learning, International Exchange, and Cooperation

The College of Management and the Management Studies Research Center of National Sun Yat-sen University hosted the first “2022 Doctoral Reception” on December 2 in Tian Yong Hall on the 11th floor of the Library Building. Doctoral students from different fields of various departments of the College of Management participated in the event, as well as many professors of the College.

The Dean of the College of Management, Shu-chuan Jennifer Yeh, mentioned that she hoped the College could learn from Harvard University and Stanford University and hold events every semester to promote exchange between faculty and students, as well as to stimulate the possibility of further interdisciplinary academic cooperation, so that the College of Management could move towards a more international development.

The Director of the Management Studies Research Center, NSYSU, and Institute of Human Resource Management Professor Pao-Lien Chen said she was very glad to see the presence of the professors and PhD students. She welcomed them to come and study at the College of Management and hoped that both professors and students would gain a lot from the exchange activities. Dr. Wanda Sung-hwa Tseng, who has been the Chair Professor of the ACT Global Business Management Program since 2014 and was formerly the Deputy Director of the International Monetary Fund (IMF) Asia Pacific Department, interacted frequently with PhD students from different departments and created a lively atmosphere.

In addition, Department of Finance Professor Shih-sian Chang and Department of Business Management Professors Feng-chang Huang and Tsung-Lin Tsai all participated in the conference and discussed research and trends with the students. In addition, I-hang Tsai, a PhD student in the Department of Information Management, also generously shared his research direction with the audience and expressed that his research lab is currently cooperating with manufacturers. He hopes that more people from the College of Management can participate in the future.

The entire 2022 College of Management Doctoral Reception had a warm and welcoming atmosphere. While enjoying the delicious food, the faculty and students shared their current research and future trends and had lively discussions.

More event highlights can be found at: https://reurl.cc/916L6a

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【Business Big Data】 Industry-University Cooperation Information Session

In response to the demand for business data professionals, the College of Management of National Sun Yat-sen University launched the “Big Data Analytics for Business: Interdisciplinary Smart Innovation” program in 2019, with the aim of integrating big data into various fields and cultivating talents with both data analytics and business expertise. In order to promote the final course of the program, the College of Management held an Industry-University Cooperation Information Session online on December 23, 2022. In the opening speech, Professor Chou-wen Wang of the Department of Finance said that the course not only provides students with the opportunity to participate in actual projects, but also allows them to use real data and information science technology by applying them in the business field. He added that through analysis, big data can be valuable to both students and companies.

The Big Data Business Analytics Platform established by the College of Management not only introduces big data-related courses, it also provides many external learning resources as well as cross-industry and interdisciplinary exchanges and collaborative applications, with the hope of providing students with resources for independent learning and application and creating unlimited possibilities for academic and industrial innovation. Therefore, the information session especially focused on the resources of big data platform and shared the work and achievements of past students, in order to provide companies and students with clearer goals and directions when formulating future project topics.

In addition to introducing the Big Data Business Analytics Platform, the event also invited companies that have participated in industry-academia cooperation in the past to share their cooperation models and results. Participating companies included commercial data set manufacturer Yulon Nissan as well as Taishin Bank, which cooperated in the area of financial technology services.

The first presentation was made by Yulon Nissan, who said that through the past projects, students not only helped the company understand their human resources profile, but also helped the company identify special hidden characteristics of employees by predicting and analyzing employees’ potential to be promoted. This allowed them to invest training resources more precisely in order to improve the productivity of the company. At the same time, Yulon Nissan also explained the mode of cooperation with the College in the past and shared topics of future cooperation projects.

Professor Chou-wen Wang was the spokesperson for Taishin Bank. He explained the company’s operation profile and how past projects have used big data to achieve goals such as avoiding customer loss and cross-selling, as well as introducing future course topics. In addition, Professor Wang also shared his past collaboration with O Bank on industry-academic topics. He shared that the bank’s subsequent targeted marketing efforts to target potential customers with predicted results were more effective than their previous marketing strategy of random sampling, reaffirming the value and importance of business data analysis to companies.

In addition to predicting potential customers and analyzing human resources profiles, the field of business data also includes consumer image recognition applications. It is hoped that business data analysis can help companies to strategically simulate, optimize and make strategical decisions in order to achieve the real value of business data analysis.

At the end of the event, Professor Wang said, “Through these courses, we can create a win-win-win situation for the University, students, and companies.” The industry-academia collaboration not only allows students to use their academic knowledge to connect with their practical expertise, achieving “learning by doing, doing by learning,” but also allows companies to try out AI projects at low cost and discover company talents in the process. Students and companies can use big data together to solve real dilemmas faced by companies and create value for the companies, while the university can develop more diversified issues through interdisciplinary cooperation and apply business analytics in a wider variety of fields.

Event Recording: https://www.youtube.com/watch?v=lD_pnaGqc8I&feature=youtu.be

(Written by Pei-yu Kao, MBA in Business Administration / Edited by the College of Management)

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【Career】Career Exploration - using DISC to discover your work personalities

In today's fast-paced and ever-changing job market, it is of great importance for students to get to know themselves better in terms of work personalities to be able to fit in the modern job market. On Friday afternoon, 24th February, the Office of Career Development (OCD) had an honor to invite Pei Chun Liao, one of our distinguished alumni, to give the lecture focused on the topic “Career Exploration — using DISC to discover your work personalities”. The invited speaker is the HR Business Partner at Fox Factory with abundant HR experience. She is also the current career consultant at NSYSU and has helped many students with their career planning. The career event held by OCD was attended by students from a variety of departments and nationalities. It was a truly practical and crucial opportunity for students to not only explore their personalities to find ideal and suitable jobs in the workplace but also to meet people across departments to build up their social network.

The DISC assessment is a personality test measuring an individual's behavior, communication style, and work preferences. It categorizes people into four primary personality types: Dominance, Influence, Steadiness, and Conscientiousness. Each personality type has unique characteristics and traits that can be used to identify the ideal career or job fit. By knowing what personalities students have, it would be easier for them to discover their preferred jobs.

The event commenced with a series of activities to help students understand the type of personality they belong to by categorizing them using the DISC assessment. Participants firstly were asked to select the adjectives that best describe them from the handout given by the speaker. Later on, people who were categorized as the same type of personality were grouped together for the activities. Discussion questions were then given to participants to facilitate class interaction. Students from each type of personality demonstrated the reasons that motivate them to work or attend an internship. Some claimed that they want to be recognized, gain practical experience, and accelerate personal growth. The work motivation varies depending on different types of people. Students could understand their own strengths, weaknesses, and areas of improvement after knowing their traits. Guidance was accordingly provided to leverage their strengths and overcome their weaknesses, which is believed to benefit students in their career exploration and help them achieve their career goals.

The participants were thrilled with the event and the opportunity and praised the event for its effectiveness in identifying their work personalities based on the DISC assessment. “I found the DISC assessment very useful and helpful in knowing and discovering my work personalities,” said Angela Wu, an IBMBA student at NSYSU. “After conducting the assessment, I am much clearer about what job fits me the most according to my characteristics, and I can make the best use of my strengths in the workplace.”

The event benefited the participants and enabled them to be familiar with their work personalities, which is a valuable chance for participants to be acquainted with themselves and for them to optimize their strengths in the workplace. For example, knowing the way to prioritize tasks and what the fears might be could be a good referencing source when seeking jobs since they fully understand what their traits are. The OCD hopes that students can take advantage of this opportunity and apply what has been learned in the future and maximize the learning outcome.

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【Career】Deloitte Taiwan and NSYSU College of Management collaborate on Risk Advisory Talent Cultivation Program

The National Sun Yat-sen University's College of Management and Deloitte Taiwan's Risk Advisory Department have jointly launched the "Risk Advisory Management Talent Cultivation Program", which attracted nearly 40 students interested in risk advisory consulting. After an internal review, 20 students were selected to participate in the program. In recent years, the College of Management has actively cooperated with major companies, providing students with many opportunities to enter the industry early and accumulate practical experience and industry connections, thereby narrowing the gap between theory and practice.

This collaboration is with Deloitte Taiwan's Risk Advisory Department. Deloitte Taiwan is the largest management consulting firm in Taiwan, covering areas such as sustainable development, financial risk, computer auditing, digital transformation, digital strategy, and big data analysis, with a 10-20% market share in the management consulting field. The parent company Deloitte is the world's largest professional services organization with abundant resources, numerous international professionals, and a multi-aspect competitive advantage, including integration access of cross-industry strategic partners. Management consulting has always been one of the employment goals of students in the College of Management, and Deloitte, as an industry leader, is the best choice for students to gain in-depth understanding of the management consulting industry.

On February 24th, students from the College of Management visited Deloitte's Kaohsiung office for outdoor teaching, while the "Risk Advisory Management Talent Cultivation Program" officially began. Deputy Dean Jui-Kun Kuo of the College of Management delivered a speech encouraging students to make good use of career resources, absorb new knowledge from the industry, and enhance their competitiveness in the workplace. This was followed by a speech from Deloitte Taiwan's Vice President Craig Yang, who spoke about the characteristics of consultants and career development, as well as how to handle the massive amounts of data in the era of technology and big data applications. Yang introduced risk consulting to the students and interacted with them, sharing how to use digital technology (big data, automation, AI) to help companies solve shortcomings, such as tracking accounts receivable, assessing overdue risks when taking orders, and predicting potential risks that have not yet occurred.

In his speech, Yang mentioned the perspective that "stories without numbers and numbers without stories are meaningless", meaning that when making decisions, there must be data and stories to support them. He also emphasized the importance of risk consulting, especially in today's rapidly changing business environment. Consultants must be familiar with various industries, understand the latest regulations and laws, and make appropriate risk management strategies. For example, Deloitte Taiwan's digital transformation team and Fubon Life have created the "LIFE Lab." for life design, where customers can plan their life goals and receive relevant consulting services, also learning about how insurance would play parts in their lives via educative games, instead of linking the concept of insurance with accidents and mishappenings.

Vice President Yang also shared facts about a day in the life of consultants with the students. They need to handle a large amount of data, undergo precise analysis and evaluation, and communicate with clients to solve their business problems. Data only has value when collected purposefully. The consulting industry is not just opening for clients to come, but actively seeking business opportunities and building networks through seminars and internal communications. Although it is a challenging job, consultants always work hard, maintain their professionalism and patience, and provide clients with the best possible advice and solutions.

This speech provided an opportunity for students to gain a deeper understanding of the business of Deloitte Taiwan. In addition to learning how consultants establish a roadmap, analyze, and solve problems in stages, they also learned about the operations of the risk consulting department and the daily lives of consultants. Moreover, Vice President Yang's speech provided valuable practical experience and advice for students, including how to use data and storytelling to support their decisions when making decisions. The students' response to the lecture was enthusiastic, and while they gained a lot, they also had a better understanding of the management consulting industry environment and characteristics, as well as the importance of risk consulting in today's rapidly changing business environment.

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【GHRM MBA】《111-2 GHRM608》What Kind of Employees Are You? Does only one personality trait lead to a successful career path?

On Friday, February 24th, 2023, students of Human Resources Competency Development class (GHRM MBA), instructed by Professor Chen, Shyh-Jer and Professor Chang, Heidi, welcomed Pei Chun Liao from Fox Factory for a guest lecture on the topic of how DISC model, (D) dominance, (I) influence, (S) steadiness and (C) conscientiousness, helps in discovering work personalities. Ms. Liao is currently a Human Resource Business Partner at Fox Factory with her Bachelor's degree in National Taiwan University and Master's degree in Human Resource Management in National Sun Yat-sen University. Her expertise includes talent development and senior training development, and she has abundant HR experience in many companies throughout her career path.

Ms. Laio began her lecture with a warm-up activity in which participants told stories based on a piece of painting. The personalities of the individuals began to emerge during the warm-up game, which led to a question at the end of the game raised by Ms. Liao "Were you the one that asked others actively, or are you the one waiting to be asked? ". The question started the lecture off right. Ms. Liao grouped students based on the worksheet results and asked each group two questions, 1. What motivates you? 2. What puts you under pressure? Ms. Liao then gave feedback on answers from each group and explained why given the same questions, there were multiple answers in a group, whereas there was only one answer within a group.

The DISC model is categorized based on the level of cognition, perception, action, and observation. Ms. Liao highlighted that people with Steadiness thinking who prioritize supporting and collaborating in a team are more receptive to differing perspectives out of care for the workplace's well-being and often serve as an integrator. Individuals that have Dominance thinking, on the other hand, aim to be goal-oriented and serve a producer in a team. They are motivated by competitiveness, authority, and power, and they value challenging themselves and others as well as acting quickly. People with Conscientiousness thinking operate as administrators in the workplace. Their focus is to ensure correctness, driven by possibilities to grow skill and knowledge. Finally, the Influence thinking kind of person prefers expressing passion, taking action, and receiving encouragement through social recognition. They are often an Entrepreneur in the business role.

Ms. Liao pointed out from her experience that a person's DISC category can shift over time. There is no right or wrong to each kind of thinking and behavioral habits. She mentioned, as you advance in your career, you develop your area of expertise, which shapes or influences your behavior. Some questions were raised by participants during the session, such as, how did Fox Factory employ the psychometric assessment? When and how was the psychometric testing used throughout the hiring process? Was the DISC category mapped to the job function by Fox Factory, and if so, how? What is the format of the psychometric assessment report and how should it be interpreted? To answer the questions, Ms. Liao emphasised that DISC is not used in the hiring process in Fox Factory. It is more of a development tool. No certain forms of habits will be unfavored to today's business. Each sort of habit has its own set of strengths and weaknesses. Knowing your own strengths and weaknesses can allow you to create a better career development strategy for yourself.

The class enjoyed Ms. Liao's lively and enthusiastic lecture and learned a lot from her practical knowledge. Overall, participants gave positive feedback and highly recommended this course after Ms. Liao’s lecture. They considered this sharing to be beneficial in understanding more about their own talents and flaws, which may be used for their personal improvement. Some love how interactive the lecture was, and the way Ms. Liao delivered her lecture was inspiring.

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【GHRM MBA】《111-2 GHRM608》What is Human Resource Operation? How do you as an employee get evaluated?

On Friday, March 3rd, 2023, students of Human Resources Competency Development class (GHRM MBA), instructed by Professor Chen, Shyh-Jer and Professor Chang, Heidi, welcomed Anco Tsao from HTC, a Taiwanese consumer electronics manufacturer. Anco's talk focused on how performance appraisal is used in the current HR function. Mr. Tsao is an Assistant Manager of Human Resources Operations at HTC Taiwan. He holds a Bachelor'sBachelor's degree from National Taiwan University and a Master'sMaster's degree in Human Resource Management from National Sun Yat-sen University.

Mr. Tsao hails from a diplomatic family. He had spent his childhood in many countries in North, Central, and South America. He returned to his roots after graduating from high school, believing there would be more opportunities to study in Taiwan and make good use of his diverse background rather than staying aboard with the narrative market. His expertise includes planning and deploying global HR policies, global talent acquisition, bettering the onboarding experience, and overseeing end-to-end HR processes. Mr. Tsao has gained extensive HR knowledge in various organizations throughout his career.

Mr. Tsao began his session with a brief introduction to his professional experience before diving right into the main topic. He mentioned that the key objectives of HR operation are encouraging effective and efficient HR service delivery and ensuring that HR initiatives are cost-effective and run smoothly. Some questions were raised during the session: (1) Is PM operationalized under HR Ops in HTC? (2) Do the HR Operation team (HRIS) work closely with IT to roll out the system? (3) How does the HR Ops team get the buy-in from employees when rolling out the system? During the sharing, the students also commented that they were a bit surprised to hear a standalone HR operations function as HR operations are often fused under each subset of HR, such as the operation of the Recruiting team, Compensation & Benefits team, Payroll team, etc.

Mr. Tsao then highlighted a few rating methods and introduced the challenges of using either. Mr. Taso emphasized that employees should be evaluated critically based on their overall performance, but tenure may also be a factor. This is because new hires sometimes require more time to assimilate into their new roles, making evaluating their performance more challenging. Giving them a good rating might also affect the team's morale, especially among the more senior workers who have done just as well, if not better. Some students were also curious about if there are occasions where employees refused to complete the performance appraisal form and how you deal with them.

The class enjoyed Mr. Tsao's lively and enthusiastic lecture and learned much from his practical knowledge. Participants gave positive feedback and highly recommended this course. They considered this sharing beneficial in understanding how performance appraisals are utilized in the workplace. Some were inspired by Mr. Taso's advice at the end of the lecture. He firstly encouraged students to build and cherish connections during their academic pursuits. Second suggestion is to fail quickly but learn quicker. He highlighted that it is a critical notion in today's fast paced and dynamic business environment. It encourages students to take chances, learn from their errors, and swiftly adjust their strategies. Lastly, he mentioned to always stay curious. By visiting curiosity, students can expand their minds and gain new perspectives. It is essential to remain curious and continue to learn and grow in knowledge.

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